Privacy Policy for Sayre Hobby Shop

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Privacy Policy for sayrehobbyshop.com

Last Updated: November 2025

This Privacy Policy describes how Sayre Hobby Shop / sayrehobbyshop.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, make a purchase from, or otherwise use our website, mobile applications, or physical store (collectively, the "Services").

1. Information We Collect

We collect information to process your orders, provide customer support, and improve our Services. The types of personal information we may collect include:

 * Contact Information: Name, shipping address, billing address, email address, and phone number.

 * Order Information: Details of the products you purchase, transaction history, payment method (though we do not store full payment card details; these are securely handled by our payment processors).

 * Communications: Records of your communication with us, such as emails or chat transcripts.

 * Website Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages viewed, and time spent on our site, collected through cookies and similar tracking technologies.

 * Marketing Preferences: Whether you opt-in to receive our newsletters or promotional emails.

2. How We Use Your Information

We use your personal information for several purposes:

 * To Fulfill Orders: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations.

 * Customer Service: To respond to your inquiries, requests, and provide support.

 * Account Management: To manage your registered user account.

 * Marketing and Promotions: To send you promotional materials about new products, sales, and events, if you have opted-in to receive them.

 * Security and Fraud Prevention: To detect and prevent potential fraud, errors, or other illegal activity.

 * To Improve Our Services: To analyze website usage, understand customer preferences, and enhance our product offerings and website experience.

3. Sharing Your Information

We do not sell your personal information. We only share your information with trusted third parties necessary to operate our business and provide the Services:

 * Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, FedEx), and marketing/email services (e.g., Mailchimp). These partners are obligated to protect your data.

 * Legal Compliance: We may disclose your information if required by law, subpoena, or to protect our rights or the safety of others.

 * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.

4. Your Choices and Rights

You have several rights regarding your personal information:

 * Opt-Out of Marketing: You can stop receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

 * Access and Correction: You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate.

 * Account Deletion: You may request that we delete your customer account and personal data, subject to certain legal obligations we may have to retain records (such as transaction history for accounting purposes).

 * Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that this may affect the functionality of our website.

5. Security

We take reasonable steps to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page, and the "Last Updated" date will be revised.

7. Contact Us

If you have questions about our privacy practices, or if you would like to make a complaint, please contact us at:

Sayre Hobby Shop

Email: evansak@ptd.net

Phone: 570-701-5576